Parties
NK Tur AS, organization number 932 917 513, located at Åkrafjordvegen 15, 5590 ETNE, is the party you are entering this agreement with. You can contact us via email at post@nkturas.no or by phone at +47 90 06 05 22 for any inquiries.
These are the terms and conditions for booking a kayak from NK Tur AS. When you book an activity with us, you must accept these terms. Therefore, it is important to read them carefully before you submit a booking. The person who makes the booking is responsible for providing accurate and relevant information for all individuals included in the tour.
Registration
Registration for kayaking and guiding with NK Tur AS can be done via our website www.nkturas.no, via email post@nkturas.no, or by phone +47 90 06 05 22. We will send you the confirmation within one day.
Payment Payment methods include Vipps. Full payment must be made within a day after the booking is confirmed.
Full payment must be made within a day after the booking is confirmed. Registration becomes binding upon receipt of confirmation and payment of 100% of the total price by the participant.
Cancellation
If cancellation occurs more than 7 days before the scheduled activity, the participant must pay 20% of the total price. If cancellation occurs between 7 and 3 days before the activity starts, the participant must pay 50% of the total price. If cancellation occurs less than 3 days before the scheduled activity, the participant must pay the full price. We recommend that all our customers have valid travel insurance that can cover cancellations. Cancellations must be submitted in writing. Changes by the organizer before the activity starts or cancellation of activities NK Tur AS has the right, at its discretion and with the participant’s safety as a priority, to change the terms of the agreement to the participant’s disadvantage, if necessary, due to weather conditions or other unforeseen reasons. In case of cancellation or interruption of the activity due to circumstances beyond our control, such as adverse weather conditions, customers will have the opportunity to rebook a later date or receive a full refund for the tour booked with NK Tur AS. We will inform you immediately if cancellation is necessary due to weather conditions.
Right of withdrawal
Please note that the purchase of services such as kayaking and guiding does not entitle you to a right of withdrawal if the service is performed at a specific time or within a specified period.
Age
To ensure a responsible and safe kayaking experience, all participants must be at least 15 years old when accompanied by an adult.
Equipment If the rented equipment is lost, stolen, or damaged, a refund equivalent to the market price will be given.
Arrangement
NK Tur AS does not cover expenses due to participants’ poor physical condition or other personal circumstances. The participant fee will not be reduced for interrupted activities. NK Tur AS reserves the right to exclude participants from activities if their health, physical condition, or equipment poses a safety risk or prevents the group from following planned activities. Additionally, NK Tur AS may change activity plans due to events beyond NK Tur AS’s control.
Insurance
Insurance is not included in the price. Participants are advised to review their insurance to ensure it covers the relevant activity, or to purchase comprehensive insurance to minimize potential losses due to unforeseen situations related to the activity, and to cover medical expenses and possible transportation home in case of an accident or illness. The participant is responsible for signing any insurance they deem necessary.
Limitation of liability
NK Tur AS is not responsible for losses, damages, accidents, or illness during your activity. The same applies to any changes in your activity due to weather, strikes, or other circumstances beyond our control. Under no circumstances will NK Tur AS be liable for any consequential damages (whether such losses are foreseen, foreseeable, known, etc.)
Dispute resolution
The parties should attempt to resolve conflicts relating to the agreement and the interpretation of these terms through negotiation. Disputes that cannot be resolved without the use of legal processes must be settled by Norwegian courts in accordance with Norwegian law.
Defects in service In case of any defects in our service, please contact NK Tur AS immediately at post@nkturas.no or by phone at +47 90 06 05 22 Complaints should be submitted within a reasonable time after the defect was discovered.